cPanel/Suspend
11-28-2011, 03:40 AM,
#1
cPanel/Suspend
I tried to log into my cPanel a today, after successfully logging in last night, both using the information I received in my email. When it didn't work today, I attempted to use the reset option also on the cPanel page. When I gave it the confirmation code it emailed me, it suspended my account. Help please?
11-28-2011, 03:56 AM,
#2
RE: cPanel/Suspend
Because of an unknown cause it is impossible to determinate what is going on.

I already talked with our staff and they also have no clue.
11-28-2011, 06:20 AM,
#3
RE: cPanel/Suspend
My account got unsuspended, so I tried again. Exact same thing: my password didn't work, and the reset suspended my account.
11-29-2011, 03:02 AM,
#4
RE: cPanel/Suspend
Well! You don't look like you have read my post?

There is an unknow issue which cause to be a lot more stuff then your site to be suspended.

We need to wait until J-Deluxe comes and makes the things clear.
11-29-2011, 09:58 AM,
#5
RE: cPanel/Suspend
I did in fact read your post. But I thought I'd try anyway, and post my result. Documentation of this kind can be rather useful to those who are trying to fix the issue. I don't know what you have told them, nor what they've told you.
11-30-2011, 02:45 PM,
#6
RE: cPanel/Suspend
Sorry about that your account will be backup in 2 days or less.
11-30-2011, 04:00 PM,
#7
RE: cPanel/Suspend
Will the password I was originally assigned work?
11-30-2011, 07:55 PM, (This post was last modified: 11-30-2011, 08:02 PM by HiddenKnowledge.)
#8
RE: cPanel/Suspend
The problems should be solved now, sorry for any inconvenience this caused you.

I'm not sure, check out for yourself, if it doesn't work, reset it.
With love,
HiddenKnowledge
A.k.a. Yoruichi Shihouin

If you have any questions, feel free to contact me trough email or pm. :)
12-01-2011, 01:48 AM,
#9
RE: cPanel/Suspend
Excellent! It's all fixed! Thanks!
Now it's time to actually CHANGE my password...


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