+- NiftyHost Forums (Archive) (https://niftyhost.chary.us/support)
+-- Forum: NiftyHost (https://niftyhost.chary.us/support/forum-3.html)
+--- Forum: Customer Support (https://niftyhost.chary.us/support/forum-6.html)
+--- Thread: cPanel/Suspend (/thread-1450.html)
cPanel/Suspend - Arthur - 11-28-2011
I tried to log into my cPanel a today, after successfully logging in last night, both using the information I received in my email. When it didn't work today, I attempted to use the reset option also on the cPanel page. When I gave it the confirmation code it emailed me, it suspended my account. Help please?
RE: cPanel/Suspend - Serial Thrilla - 11-28-2011
Because of an unknown cause it is impossible to determinate what is going on.
I already talked with our staff and they also have no clue.
RE: cPanel/Suspend - Arthur - 11-28-2011
My account got unsuspended, so I tried again. Exact same thing: my password didn't work, and the reset suspended my account.
RE: cPanel/Suspend - Serial Thrilla - 11-29-2011
Well! You don't look like you have read my post?
There is an unknow issue which cause to be a lot more stuff then your site to be suspended.
We need to wait until J-Deluxe comes and makes the things clear.
RE: cPanel/Suspend - Arthur - 11-29-2011
I did in fact read your post. But I thought I'd try anyway, and post my result. Documentation of this kind can be rather useful to those who are trying to fix the issue. I don't know what you have told them, nor what they've told you.
RE: cPanel/Suspend - JonattanD - 11-30-2011
Sorry about that your account will be backup in 2 days or less.
RE: cPanel/Suspend - Arthur - 11-30-2011
Will the password I was originally assigned work?
RE: cPanel/Suspend - HiddenKnowledge - 11-30-2011
The problems should be solved now, sorry for any inconvenience this caused you.
I'm not sure, check out for yourself, if it doesn't work, reset it.
RE: cPanel/Suspend - Arthur - 12-01-2011
Excellent! It's all fixed! Thanks!
Now it's time to actually CHANGE my password...