+- NiftyHost Forums (Archive) (https://niftyhost.chary.us/support)
+-- Forum: NiftyHost (https://niftyhost.chary.us/support/forum-3.html)
+--- Forum: NiftyHost News (https://niftyhost.chary.us/support/forum-4.html)
+--- Thread: Extended downtime (/thread-452.html)
Pages:
1
2
Extended downtime - Zach - 07-30-2010
Hello,
Server 'pyro' was down for 6 hours from 00:04AM EST to 06:02AM EST due to a damaged RAM stick. The datacenter tech handling the issue was apparently inexperienced and our server node had some issues during boot.
Thank you for hosting with NiftyHost.
RE: Extended downtime - mghq - 07-30-2010
Zack, that statement of them being inexperienced was inaccurate. First 30 min they did the first step by a reboot of our VPS only, the next they saw the whole rack was offline and noticed it was damaged ram. Then the whole rack had to do fsck which takes a while to do. Then you have to wait another 30 minutes for the server to reboot.
RE: Extended downtime - Matt - 07-31-2010
I see. No problem, issues arise sometimes that are unavoidable.
RE: Extended downtime - 2348z - 07-31-2010
I kept trying to get on at that time lol
RE: Extended downtime - Zach - 07-31-2010
Yeah, sorry about that. It is a long time to be out, but at least it was early for the target audience.
RE: Extended downtime - Matt - 07-31-2010
Yeah, that's a good thing :P
RE: Extended downtime - 2348z - 07-31-2010
np lol, it was just telling me that I needed to go to bed instead of being up so late
RE: Extended downtime - khy - 07-31-2010
thanks zack and mghq's great explanation
hope niftyhost will be better in the future
RE: Extended downtime - Zach - 07-31-2010
It's actually a pretty random isolated incident for this to happen. Nobody sabotaged our server on purpose.
RE: Extended downtime - Matt - 08-01-2010
Sabatoge by someone? Guess not.
Maybe high server load damaged the RAM stick?