Hello,
Server 'pyro' was down for 6 hours from 00:04AM EST to 06:02AM EST due to a damaged RAM stick. The datacenter tech handling the issue was apparently inexperienced and our server node had some issues during boot.
Thank you for hosting with NiftyHost.
Zack, that statement of them being inexperienced was inaccurate. First 30 min they did the first step by a reboot of our VPS only, the next they saw the whole rack was offline and noticed it was damaged ram. Then the whole rack had to do fsck which takes a while to do. Then you have to wait another 30 minutes for the server to reboot.
I see. No problem, issues arise sometimes that are unavoidable.
I kept trying to get on at that time lol
Yeah, sorry about that. It is a long time to be out, but at least it was early for the target audience.
Yeah, that's a good thing :P
np lol, it was just telling me that I needed to go to bed instead of being up so late
thanks zack and mghq's great explanation
hope niftyhost will be better in the future
It's actually a pretty random isolated incident for this to happen. Nobody sabotaged our server on purpose.
Sabatoge by someone? Guess not.
Maybe high server load damaged the RAM stick?